Question 1

What makes Rising Stars Preschool and Childcare different?

Accepted Answer

At Rising Stars Preschool and Childcare, every day is an exciting opportunity for your child to learn, grow, and shine. Our nurturing in home daycare environment combines education, creativity, and fun to help children build confidence and a lifelong love of learning.

We proudly follow a Preschool and Montessori-based curriculum aligned with nationwide standards. Through hands-on exploration and purposeful play, children develop strong foundations in math, logic, reading, phonics, and writing—all while learning at their own pace.

Exciting Monthly Themed Programs:
Our toddlers enjoy new themed learning adventures every month, filled with engaging, hands-on activities that stimulate curiosity and imagination.

Learning Through Play:
We believe children learn best by doing. Our interactive, hands-on approach encourages problem-solving, independence, and creativity—building skills that prepare children for success in school and beyond.

With safe indoor and outdoor playgrounds, children enjoy plenty of opportunities to stay active, socialize, and explore in a secure, supportive setting.

At Rising Stars Preschool and Childcare, we don’t just care for children—we help them thrive. Schedule a tour today and see the difference for yourself!

Question 2

What will my child do during the day?

Accepted Answer

Children at Rising Stars are active and busy! In  the morning, after breakfast children  participate in a circle/group time (stories, songs,  fingerplays), center activities/Montessori  (table  games, science, language, or math and sensory activity), art  or craft project, snack, and indoor play and outdoor play on our  huge back yard playground.  An afternoon rest time is followed by another snack, craft  projects, stories, and more outdoor play.

Question 3

What are the rates for Rising Stars Childcare  tuition?

Accepted Answer

Tuition rates will be covered in detail during  our school site tour. Fees are charged per week,  per child and are non-negotiable. For more  information on rates complete the form on Schedule a Tour  e-mail or call (951) 268-4007.  Daily tours are given on Monday - Friday  between the hours of 5pm - 7pm.  If you should  need special alternative times, please call and  we will do our best to accommodate your  needs.

Question 4

Are you open in the summer?

Accepted Answer

Our infant, toddler, preschool and developmental programs operate on a year round schedule.  Rising Stars does offer a summer program for school-age children (Kindergarten thru 8th grade).

Question 5

Is there a Registration Fee or Enrollment Fee?

Accepted Answer

To secure your child's space at Rising Stars Childcare a Registration fee of $75 is due upon registration unless there is a promotion waiving it that is advertised.  All registration forms are due on or before your child's first day of attendance.  There will be absolutely NO  exceptions to this policy! Thereafter, a $50 Re Enrollment fee is due each January.

Question 6

What constitutes full-time care?

Accepted Answer

Full-time care includes 5 days a week, up to 45 hours per week.

Question 7

What constitutes part-time care?

Accepted Answer

We offer part time programs.  Part time care childcare between 8-20 hours. We offer tailored part time care as availability permits.  We also have a part day learning program. from 9:00am - 12:00pm, with the minimum of 3 days per week, up to 5 days per week (if available)

Question 8

Is Drop-In Care provided?

Accepted Answer

No

Question 9

Is food provided?

Accepted Answer

Rising Stars Childcare is equipped with a full kitchen. We will provide your child with a nutritious breakfast, morning, afternoon snacks, as well as lunches at no additional charge. We welcome you to bring your own meals for your child. We welcome all cultural foods per your choice.

Each meal will be served with 1% Milk for children 1 year and over.  Your child will never be forced to eat. We do promise to encourage your child to eat their lunch and "try new items" daily during their lunchtime experience. Infant formula prepared  in bottles and/or breast milk must be provided  by the parent on a daily basis and will be  properly stored and administered per  instruction. All bottles and foods must be  labeled daily with your infant's name prior to  arrival.. No opened baby food jars will be  permitted and ALL bottles and foods must be  sent home daily.

We do have a "no-nut" policy.

We will accommodate your child's special  dietary needs and work with you to make sure  your child is getting the best possible meal  plan.

Question 10

What are your Business Hours

Accepted Answer

Monday - Friday
6:00am to 6.30pm

Question 11

Are rest periods provided?

Accepted Answer

Rising Stars Childcare will provide cots or nap mats for each child. Parents are responsible for providing a crib sheet, and a special blanket. Blankets will be sent home on Fridays.

Question 12

Are toys provided?

Accepted Answer

Rising Stars Childcare will provide all toys and learning supplies. We do not encourage your child to bring any personal toys to the facility except on the given share day, which is Fridays.  We warmly accept any donations of paint and art supplies, construction paper, glue and copy paper.

Question 13

Is immunization required?

Accepted Answer

All parents must provide proof of up-to-date immunizations before placement in Rising Stars Childcare. Please make sure your child's updated immunizations are given to Ronika at each Doctor visit, so as we may keep accurate and up-to-date information for the safety and well-being of all children enrolled. Personal belief and medical waiver are not accepted.

Question 14

What happens if my child is sick?

Accepted Answer

For the safety of all children, parents will be notified as soon as possible if a child exhibits sickness (i.e. fever exceeding 100, vomiting, diarrhea, or potentially contagious disorders).  Once notified, parents/guardians must collect their sick child(ren)within one hour of being contacted. Children must remain at home for a 24 hour period after any form of Antibiotics/pain meds has been prescribed.

Question 15

What is your Child Illness Policy?

Accepted Answer

Child must be excluded from childcare if any of  the following occur:  Temperature of 100 degrees orally or 99  degrees Axillary or higher plus one of the  following:  Severe cold with yellow-green discharge,  Cough  Sore throat, Swollen Glands  Skin rash other than diaper rash  Vomiting  Diarrhea  Any specific sign and symptoms of a  communicable disease to which the child has  been exposed.  Lice or Knits If your child is too ill to play outside with his or her class, or participate in regular classroom activities, then your child is too ill to attend.

Your child may return :  Obtaining written verification from a doctor.  Fever-free for 24 hours without the aid of  Tylenol, or other fever reducing medications.   In the case of chicken pox, when all the lesions  are scabbed over.   In the case of head lice, following treatment  with appropriate shampoo so that all nits (eggs)  are gone.  In the case of a contagious illness, your child  should take an antibiotic for 24 hours before  returning.   In the case of persistent cough, 24 hours  without the aid of cough suppressants, or  allergy medication.

When a child is ill, the parents are expected to  make every effort to give the provider as much  notice as possible. Parents are expected to pay  on child sick days.
*If questions arise to the appropriateness of a  child's return, the final decision will be that of Mrs. Ronika as here in Rising Stars we have a  responsibility to each child to provide a healthy  and safe environment.

Question 16

How does Rising Stars handle medications?

Accepted Answer

Provider is able to handle medications and  administer to your child/Children with a  prescription. For OTC medication, if the label  reads consult doctor - a doctor's note is  required with dosage and frequency.

Question 17

How do you handle Injuries and Accidents?

Accepted Answer

Every consideration will be taken to ensure  the safety of your child while in our care. Should an injury occur, a Minor Incident Report would be completed on Bright wheel App and parent or guardian will be notified regarding any injury that occurs while your child is in our care. In the event of a major medical emergency or accident, I will call 911 first. The  child will be transported to the hospital noted  on the Child Information Record (or the closest  hospital).The parent/guardian will be called  immediately

Question 18

Will Rising Stars Childcare assist in toilet  training?

Accepted Answer

Rising Stars Childcare will assist parents in  toilet training when your child is ready. If your  child has been exposed to toilet training at  home and is comfortable proceeding, we will work with your child to toilet train. If your child shows no interest, is fearful or hesitant - then we will go back to diapers until both the parents and the staff agree that the child is ready to attempt to toilet train again.  There is no additional fees for potty training. Children are allowed to have no diapers or pull ups when there have been no accidents for a 30 day period.

Question 19

What is your termination policy?

Accepted Answer

Parents and Provider agree to give two week's written notice of intent to terminate  childcare agreement, commencing on the first  Monday after written notice is received.  Two week's child care fees are due in one lump sum  immediately upon the written termination  notice.  If notice is not given,  the child is not in  attendance, and/or the child care is closed, the  final two week's fees are still due.   Provider reserves the right to issue an  immediate Termination of this contract for any  of the following:   Lack of compliance with Handbook policies  Non-payment Late payments  Bounced checks  Lack of parental cooperation, disrespect  Failure to complete and return required forms Physical or verbal abuse of any person or  property on the child care premises  Concerning aggressive child's behavior that  needs intervention  Serious illness of Provider or Provider's family  member  Continual disciplinary problems  False information given by parent   Non usage of child care services for a period of  30 months or longer   Expired or non-immunizations and/or physical.

Question 20

Is there a TRIAL PERIOD?

Accepted Answer

There will be a two-week (14 calendar days)  Trial Period beginning on the child's first actual  day of care. During this time either the Parent  or the Provider may terminate this agreement  without further obligation.   No pre-paid child  care fees including the Enrollment fees, will be  refunded if this agreement is terminated during  the Trial Period.

Question 21

What is your RESERVATIONS policy?

Accepted Answer

Upon enrollment, Provider will hold an open child care space for a period of one week without payment.  Beginning with week two and for four weeks thereafter, Provider will hold the space for 1/2 of Parent's weekly child care fee.  Beginning with week six, full child care fees  are required.   Child care fees made during this  holding period are non-refundable and will not  be credited towards care once care begins.

Question 22

What are your Paid Personal/Sick Days?

Accepted Answer

Seven (7) days per year taken as  needed.  This will used to take my kids to  doctor's appointments etc. Provider will give Parents a minimum of two-week's notice of  paid personal days except in the case of Illness  or Emergency where every attempt will be  made to have a substitute care provider or an  assistant with a fingerprinting clearance.

Question 23

What about provider vacations?

Accepted Answer

The provider will take 2 weeks vacation a year. Parents will  be given a minimum 4 week’s notice of such  upcoming vacations. Parents are not expected to pay for care on those vacation days if a substitute or temporary care cannot be  arranged. Every attempt will be made to have  continuity of care.

Question 24

What subsidized programs do we accept?

Accepted Answer

RCOE (Riverside County Office of  Education) and GAIN.

Please see below for their  contact information.

Riverside County Office of Education  
3939 Thirteenth Street  Riverside, California 92501  
Phone: (951) 826-6530

Department of Public Social Services - Norco  County of Riverside Department of Public Social  Services  517 W Parkridge Ave, Norco, CA 92860  Phone:  (877) 410-8827

Bridge

CALWORKS

MCCYN

Question 25

Are there any additional charges?

Accepted Answer

FIELD TRIPS  The provider will charge additional fees as  follows:  Special trips other than Mountain Gate park  LATE FEES  Tuition is due prior to Monday of each week or  in advance.  Fee of $15/Week if not paid by  Wednesday will be assessed.  All fees are due before returning. The provider  may immediately terminate this contract  without any notice if payment is not made on  time.  Any child who is in our care for more than 10  hours in one day will be charged an additional  $20 fee for each day if tuition is not paid by  Wednesday of each week.  RETURNED CHECK FEE  Fee of $35 will be charged for any returned  checks.

Tuition is expected for days your child may be  absent due to illness, family emergencies,  doctor visits, hospitalizations, vacations, or any  other reason. Please note that tuition rates do  not change in sick  event of a week including a holiday. After  extensive research, we have found our policy to  be consistent with other schools and child day  care centers. Because our costs remain the  same throughout the year, we rely on the  specified tuition to be paid each week in order  to meet our expenses. Consequently, as much  as we might like to, we cannot make allowance  for any days missed in your regular attendance  schedule.

We do not trade a scheduled day for another  day. Parents may request an added day or  exten.ed hours to a day. We will check our  schedule and will let you know if an opening is  available.  Families using the state subsidy program are  responsible for paying any and all amounts not  covered.

Question 26

Do you daily assess child for unusual  changes, signs of abuse?

Accepted Answer

Yes, as a licensed Family Daycare we are  required by CA Department of Social Services to  report any concerning changes to child's  behavior, marks on the body, any signs of  possible abuse. We take you child's safety and  health very seriously. We expect the parents to  communicate with us any injuries/even a small  accidental slip/fall, major or minor vehicle  accident  that may have happened at home but  wasn't concerning to seek medical attention  then but it occurred, so that we can keep a  watchful eye on the child when in our facility.  We will assess child's body temperature etc. on  arrival before been admitted for the day.

Question 27

What info will you be sending home?

Accepted Answer

Proper communication between our parents  and Rising Stars is extremely important. Unless, a signature paper announcements will be  limited. Rising Stars has gone green. "Brightwheel" will be used for communication. It is  a free app which allows me to share photos  ,videos and announcements. It also, allows the  parent to communicate with me safely. Daily  infant reports will be provided via this app.  However, we must be informed, in writing,  regarding any changes in the person picking up  your child. You may add or delete names of  authorized adults allowed to pick-up your child  on the Child Information Record.

Question 28

What's your policy on Pick ups?

Accepted Answer

Only the individuals listed on the Child  Information Record, or on a written permission  note from the parent, will be allowed to leave  with a child. A picture I.D. from any unfamiliar  person (including grandparents) will be  requested. If there is any concern, the staff of  Rising Stars Childcare reserves the right to deny  a person's request to pick-up a child. I will be  available at pickup time for short questions. For  longer discussions or particular concerns please  schedule an appointment.

Question 29

What information do I need to update?

Accepted Answer

Any of the following changes:  • address and/or phone numbers, or e-mail  address  • parent/guardian employment,  • health/immunizations up-dates, or;  • other pertinent information related to your  child

Question 30

What is your policy on late pick ups?

Accepted Answer

Children enrolled on a part-time basis are  expected to be picked-up at the agreed upon  daily time. The parent or guardian of a child not  picked-up until after the agreed time, or past  closing (6 p.m.), will be charged $1 per  minute. Families who pick up late more than 3x,  in a one year period, will pay $5 per minute  after 6.30pm. All late fees are expected by 6:00  p.m. the following day. This fee applies per  family. Payment should be given directly to Mrs.  Ronika.

Question 31

What is your policy on Custody Orders?

Accepted Answer

Until custody has been established by a court  action, one parent may not limit the other from  picking-up a child in our care. The center must  be notified immediately of any changes in  custody orders. Certified custody orders must  be given to Mrs. Ronika.

Question 32

How does Rising Stars Preschool and Childcare support the social and emotional development of my child?

Accepted Answer

At Rising Stars Preschool and Childcare, we nurture the whole child. Through a warm and supportive environment, we help children develop empathy, emotional awareness, and strong social skills. By encouraging self-expression, collaboration, and positive relationships, we prepare children to thrive with confidence both inside and outside the classroom.

Question 33

Do you offer programs for children with special needs or speech delays?

Accepted Answer

At Rising Stars Preschool and Childcare, we are committed to creating an inclusive environment where every child feels valued and supported.  Through thoughtful collaboration and personalized support, we help every child reach their full potential and grow with confidence.

Question 34

Are you licensed?

Accepted Answer

Rising Stars Preschool and Childcare has proudly served our community since 2019. We are an in-home licensed family daycare for 14 children. We adhere to the child to provider ratios set by CCLD - Riverside.

Question 35

Do you have a wait list?

Accepted Answer

Availability varies. Please contact us for more information.

Question 36

What is a typical day at Rising Stars Preschool and Childcare?

Accepted Answer

8.00am - 8.30am - Breakfast
8.30am - 9.15am outdoor play
9.15am - 9.30am - Cleanup/potty
9.30am - 10.15am - circle time, story time learning activities, we learn nursery rhymes, shapes, colors, phonics, numbers, and songs etc ..I have invested alot on materials that have an educational value( including Montessori) yet it is fun and feels like play..each child gets individual attention as my max capacity 6.
10.15am -10.30am - Cleanup/potty 
10.30am -11.30pm - Free Play/ Group play
11.30am -11.45am - Get ready for lunch
11.45am -12.15pm - Lunch
12.15pm -12.30pm - Clean up/Potty
12.30pm - 1.00pm - Get ready for nap time, wind down
1.00pm -  3.30pm - Nap time ( No pick ups or visitors unless emergencies (i.e sickness)
  3.30pm - 3.45pm - Potty/PM Snack
  3.45pm - 4.30pm - Arts, crafts, dance parties
  4.30pm - 6.00pm - Free play/ group play/Pick up time

Question 37

Do you do pick ups and before and after school care?

Accepted Answer

Yes, Pick up and Drop off from Eisenhower Elementary School and Foothill Elementary School

Question 38

What ages do you enroll?

Accepted Answer

6 weeks to 10 years

Frequently asked questions